The benefits of working at a supermarket are obvious – you get to meet new people every day while forming relationships with regulars, and best of all, you get a discount on groceries. What can be better than working a job that helps you save money on essentials?
Additionally, working in a supermarket offers a unique experience that can't be found elsewhere. It's fast-paced, client-facing and team-oriented. If you're sociable and love working with others, this might be the perfect job for you.
Ensuring that you perform well at the job means being ready for anything that might come your way. This means remembering your training, knowing when to raise guest concerns to supervisors and dressing properly. Your training will ensure that you know what to do in the event of an emergency and know which problems you can resolve and which ones require a member of management.
Dressing properly means sticking to the venue's dress code. Many grocery store employers advise their staff members to invest in slip-resistant. Spills are unavoidable, and high-quality work shoes will ensure that you can wipe up the area safely.
Know what to expect
Whether you want to work as a cashier or as a stock person, you'll most likely spend time on the sales floor. There are many tasks that need to be done in order to keep operations running smoothly, from answering questions to restocking the shelves. If you're unsure of what to expect, here are some responsibilities that you may be tasked with.
Answering questions: Regardless of what your role may be, if you're within view of guests, it's more likely than not that you'll have to answer questions at some point. Your training will prepare you for these scenarios, but you may have to get used to speaking to strangers. It takes time, but with practice and a friendly attitude, you might just find that you enjoy working with guests.
Stocking and tending to shelves: The fastest way to familiarize yourself with where products are found is to stock and replace items that have been misplaced or no longer wanted by guests at checkout. Additionally, you'll be expected to tend to the items on shelves. If a product is low in stock, what's there should be pulled to the front of the shelf to give the illusion of being well-stocked. This keeps the store looking tidy.
Cashiering: Though this will mostly be left to cashiers, sometimes extra hands are needed at the checkout counter. Depending on how the store operates, non-cashiers may be trained on the procedures early on or it may be optional training further down the line. If you're not a cashier but have interest in becoming one, speak to your manager about the possibility of learning the system.
Carrying groceries: You may need to help a guest bring his or her groceries to the car someday. This doesn't require any special training, but the ability to make small talk can make the trip more enjoyable for you and the guest. Additionally, it'll leave him or her with a better impression of the store overall.
Grocery stores can go from being slow to fast-paced in the blink of an eye, so a seemingly mundane shift can become busy quickly. Always being ready to handle all your tasks regardless of how the day looks when you start out will show managers that you're a good worker who understands his or her role on the team.
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