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FAQ & CUSTOMER SERVICE

Look no further, we’re here to help answer your
customer related questions.

FAQ & CUSTOMER SERVICE

Look no further, we’re here to help answer your customer related questions.

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SHOES FOR CREWS FAQ & CUSTOMER CARE CENTER

We are here to help answer any questions you may have about our shoes.
If you don't see your answer to your question below, feel free to call us or email us, we're here for you!

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1.

About Our Shoes

Sizing Guidelines

All sizes shown are U.S. sizes. Sizing standards vary among different manufacturers, so we recommend that you order the size that normally fits you best. Shoes For Crews footwear tries to maintain consistent sizing for all of our different styles, and our sizes generally run true to U.S. sizing standards. If your shoes do not fit, don't worry - you are covered by our Satisfaction Guarantee! All available sizes will be displayed in the Select Size drop-down menu. If a size is not shown in the list for the style that you are viewing, then we do not make that size. If you are between sizes, we recommend that you order the 1/2 size larger. Sorry, we cannot special order unavailable sizes. All styles are made with a standard medium width. Some styles are available in wide sizes, which is an EE width for men and a C width for women. If wide sizes are not listed when you select a size, then wide sizes are not available for the style you are viewing.

Fitting Tips and Guidelines
  • When measuring your feet, measure both feet and fit to the larger size.
  • Best time to measure & fit shoes – when your feet are at their largest volume, usually in the late afternoon or evening.
  • Always try to fit your new shoes with the same hose/socks you will wear regularly with this category of shoe.
  • If you use an insert or orthotic inside your shoes, consider the extra volume when fitting new shoes. If your new shoes have a removable insert, remember to remove this and replace with it with your own insert or orthotic. Inserts or orthotics affect the way a shoe fits.
  • Select a SFC shoe style that best matches your foot shape.
  • Make sure the widest part of your foot (the girth around the ball) fits comfortably into the widest part of the shoe. The shoe should be as wide as your foot have a length that is a thumb’s length (1/2 inch) longer than your longest toe when standing.
  • Wiggle your toes to make sure you have enough toe room.
  • Don’t select a shoe too small to avoid heel slippage. Your shoes should ‘break’ nicely across the forepart, even when new.
  • Boots are more supportive and durable but may be heavier and less flexible in the forepart.
  • Try your new SFC shoes at home or on a clean surface for a few minutes before deciding fit and comfort.
  • Remember the size of your feet change as you grow older, normally they get larger.
  • Don’t buy shoes too tight and expect them to stretch to fit.
  • Thick soled shoes cushion your feet better on hard surfaces.
  • A laced or Velcro® closure shoe usually fits more securely than a slip-on or pump style.
  • Low heeled shoes are more comfortable and safer than high heeled shoes.

General Sizing Guidelines

All sizes shown are U.S. sizes. Sizing standards vary among different manufacturers, so we recommend that youshoe-sizing-dropdown order the size that normally fits you best. Shoes For Crews footwear tries to maintain consistent sizing for all of our different styles, and our sizes generally run true to U.S. sizing standards. If your shoes do not fit, don't worry - you are covered by our Satisfaction Guarantee

All available sizes will be displayed in the Select Size drop-down menu. If a size is not shown in the list for the style that you are viewing, then we do not make that size. If you are between sizes, we recommend that you order the 1/2 size larger. Sorry, we cannot special order unavailable sizes.

All styles are made with a standard medium width. Some styles are available in wide sizes, which is an EE width for men and a C width for women. If wide sizes are not listed when you select a size, then wide sizes are not available for the style you are viewing.

Fitting Tips and Guidelines

  • When measuring your feet, measure both feet and fit to the larger size.

  • Best time to measure & fit shoes – when your feet are at their largest volume, usually in the late afternoon or evening.

  • Always try to fit your new shoes with the same hose/socks you will wear regularly with this category of shoe.

  • If you use an insert or orthotic inside your shoes, consider the extra volume when fitting new shoes.  If your new shoes have a removable insert, remember to remove this and replace with it with your own insert or orthotic.  Inserts or orthotics affect the way a shoe fits.

  • Select a SFC shoe style that best matches your foot shape.

  • Make sure the widest part of your foot (the girth around the ball) fits comfortably into the widest part of the shoe.  The shoe should be as wide as your foot have a length that is a thumb’s length (1/2 inch) longer than your longest toe when standing.

  • Wiggle your toes to make sure you have enough toe room.

  • Don’t select a shoe too small to avoid heel slippage.  Your shoes should ‘break’ nicely across the forepart, even when new.

  • Boots are more supportive and durable but may be heavier and less flexible in the forepart.

  • Try your new SFC shoes at home or on a clean surface for a few minutes before deciding fit and comfort.

  • Remember the size of your feet change as you grow older, normally they get larger.

  • Don’t buy shoes too tight and expect them to stretch to fit.

  • Thick soled shoes cushion your feet better on hard surfaces.

  • A laced or Velcro® closure shoe usually fits more securely than a slip-on or pump style.

  • Low heeled shoes are more comfortable and safer than high heeled shoes.

Note: These are general guidelines only. Sizing recommendations for any exceptions are noted clearly on specific style product pages.

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Cleaning The Upper:

How to Clean Leather Shoes:

  1. Dirt and other debris can embed into leather. Use a shoe brush and shoe wipes to remove excess dirt and debris before you start polishing.
  2. Remove the shoelaces from your shoes before you start polishing them. This is the most effective method of cleaning the tongue of the shoe and avoiding staining the laces.
  3. When using shoe polishes or creams, for best results first apply the shoe polish or cream evenly with a brush or soft cloth. Once the polish has dried, buff to a brilliant shine using a natural bristle brush. NOTE: It is important to use a separate brush and cloth for applying and buffing different colored shoes.
  4. If you prefer a more convenient alternative, there are instant shine liquids. First remove excess dirt and then apply the liquid evenly to your shoes. The formulation restores color and dries to an instant shine – without the need to buff.
  5. Use shoe protector products to help waterproof your shoes and to protect them from common stains caused by water, mud, dust, snow or salt.
  6. Store leather shoes using a shoe tree, to help keep the shape of the leather. If you can't use a shoe tree (e.g., for strappy shoes), stuff the toe cap with newspaper or tissue. Never store or dry leather shoes near direct heat.

How to Clean Canvas Shoes:Ollie shoe

  1. Start by taking a shoe brush or an old toothbrush and remove any dirt or debris before washing your shoes.
  2. Optional: Remove your shoelaces before starting.
  3. Mix a few drops of mild dish detergent into a bucket or sink filled with cold water.
  4. Using an old toothbrush, dip it into the soapy water and gently brush the canvas in circular motions to clean up any stains.
  5. Without getting any water inside of the shoes, use a clean, damp cloth and rinse the soap off. Repeat until the canvas is clean and all traces of soap are removed. (Dried soap residue may cause staining.)
  6. Crumple up a few sheets of paper towel or newspaper, and stuff it in the shoe to help the shoe keep its shape while drying.
  7. Place the shoes in a well-ventilated area to let the shoes dry naturally.
  8. Caution: We DO NOT recommend putting your Shoes For Crews shoes in the dryer under any circumstances.

How to Clean EVA Clogs and Boots:radium shoe

  1. If your shoe or boot has a removable insole, take the insole out before your start.
  2. Rinse the shoes or boots thoroughly with plain water to quickly remove any dirt or debris.
  3. Use a soft cloth to wipe away any remaining dirt and debris from the shoe surface.
  4. If additional cleaning is needed, mix a few drops of mild dish detergent with water in a bucket or sink and then put your shoes in to soak.
  5. While your clogs or boots are soaking, use a scrub brush to gently scrub any remaining dirt away.
  6. Rinse your shoes thoroughly and allow them to completely dry.
  7. Caution: Avoid leaving your shoes where they will be exposed to heat or sun, such as a dishwasher, washing machine, or hot car, as this can cause the shoes to shrink or warp.

How to Clean CrewGuard® Overshoes:overshoe image

  1. Method 1: Dishwasher
    Remove any food or debris with our Sole Grid Cleaner, then place your CrewGuard® Overshoes on the top shelf of the dishwasher.

    Caution: Heat in excess of 180°F (82°C) will cause CrewGuard® Overshoes to contract slightly. They should be allowed to air dry.

  2. Method 2: Hand Wash
    Prepare a soapy solution by mixing mild dishwashing liquid and warm water. Then use a clean rag soaked in the soapy solution to wipe off any dirt, food or oil on the surface.

  3. Drying Your CrewGuard® Overshoes
    CrewGuard® Overshoes should always be air dried, but a great way to soak up excess moisture is to crumple up paper towels and stuff them into your shoes, then remove after a few hours.


How to Clean Suede & Nubuck Shoes:chukka shoe image

  1. Your suede shoes deserve special attention. Make sure to clean and waterproof them regularly.
  2. If your suede shoes get wet, stuff them with newspaper while they dry to keep their shape.
  3. Always allow them to dry naturally and never put them near direct heat.
  4. Suede and nubuck shoes will look their best when brushed. You can use specialized suede and nubuck brushes and cleaning blocks for this purpose.

Other Shoe Cleaning Tips & Tricks:

  1. To keep your shoes lasting longer, rotate your shoes with another pair.
  2. When you buy a new pair of shoes, protect them before you wear them for the first time.
  3. If your shoes get wet, allow them to dry completely before wearing them again. Once your shoes have dried, waterproof them again with a multi-purpose protector.
  4. Use a shoe horn to assist with putting on your shoes, to keep the heel from losing its shape.
  5. When you travel, always place your shoes inside a shoe bag or wrap your shoes in a soft material.
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Our proprietary slip-and-oil resistant outsole technology is engineered to provide powerful traction that prevents slips and falls. With internationally recognized ASTM testing protocols, our outsoles are worn and trusted by millions of workers in more than 150,000 locations worldwide.

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2.

Payroll Deduction

Ordering shoes for your team is as easy as 1,2,3! Register your account online to begin placing orders. Once you’ve registered, you’ll have access to purchase footwear and review your order history.

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How to Order on Your Company Account or Payroll Deduction Program
 

1. Log In

To order through payroll deduction or your company's billable account, please log in before adding items to your shopping cart. If you already have a username & password, log in. If you do not have a username & password, please register before proceeding.


2. Shop The Site

Browse the site with the navigation on the top or side of the site. If you already know what item you want, use the 'Select Style#' feature at the top of the site. Another option if you already know what you want or if you have a large order to place is our Quick Order Form. The Quick Order Form button is on the left side of the website.


3. Add Stuff To Your Cart

Be sure to enter the correct quantity of pairs that you wish to order in this style.


4. Enter Employee Information

Enter each employee's size, employee's ID#, and employee's first & last name. Then click the 'Add to Cart' button.


5. Enter Key Code

Key Code can be found on the back of your catalog, on your order form, or on some of our advertisements.


6. Checkout

From here, you can either keep shopping, remove items, or checkout. Click the 'Checkout' button to begin the checkout process.


7. Verify Shipping Information

Verify that we have the correct shipping address and enter the required information. Then click the 'Continue' button.


8. Select Shipping Method

Click the shipping method of your choice. Then click the 'Continue' button. Each option shows what the total shipping cost will be..


9. Purchase Order Number

Purchase order number is not required to continue. However, if your company requires or uses purchase order numbers, please enter the number here. The purchase order number will appear on your invoice. Then click the 'Continue' button.


10. Review & Confirm Order

Take a moment to review your order. If you need to make any changes, click the 'Keep Shopping' button. Otherwise, click 'Complete Order' to finalize the purchase.


11. Order Is Complete!

Now your order is complete!; You can use the 'printer friendly' link to print a copy of your order. You will also receive an email confirmation of the order. Make a note of your Web Order Number. If you need to check the status of the order, it is best if you have your Web Order Number handy. If you need to make any changes to the order after completing it, you can do so by clicking the 'My Account' link and then click the 'Change or Cancel an Order' link.

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Our fully managed corporate safety footwear programs are designed to make safety simple. Our programs provide all the tools you need to optimize workplace safety including account management, data and reporting, payment and billing and an online ordering portal. We’ll partner with you to develop a customized safety solution that meets your company’s needs and goals and ensures your team gets home safe.

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Payroll Deduction Made Easy.
An Accounting Guide

benefits | transaction process | returns & credits | terms & conditions

Benefits:

Employee Benefits: Employees are allowed to pay for their safe, comfortable, affordable slip-resistant footwear through voluntary payroll deductions. Employee participation usually grows by approximately 300% through the use of payroll deduction.

Company Benefits: Your company will experience a dramatic reduction in employee slip and fall accidents, workers' comp claims, and possibly insurance premiums. Results also include increased worker safety, morale and efficiency.

The Transaction Process

Step 1: The company's employee buys SHOES FOR CREWS® by filling out a payroll deduction form and giving it to their manager for ordering.

Step 2: When the shoes are shipped to your employee at the workplace, a detailed invoice of the transaction is sent to your company. The invoice includes facility number, style, size, employee name, price and social security number. At the time the company opens the payroll deduction program, please advise us whether you wish to receive invoices daily, weekly or bi-weekly.

Multiple billing options are available to simplify your accounting. Before your account is opened, please decide if you want to receive paper invoices, an Excel file summary report detailing all invoices via e-mail, EDI (Electronic Data Interface) or FTP (File Transfer Protocol).

Step 3: Your company deducts installment payments from the employee's paycheck. Most companies make deductions from two to three paychecks. But that's the company's decision.

Step 4: Your company processes the invoice for payment to SHOES FOR CREWS® on a 30 day net basis.

Manager Sign-Offs Are Not Needed.

SFC eliminates the time-consuming work for your accounting department to obtain manager sign-offs with our Employee Receipt Guarantee.

Simply stated, if any employee ever advises your company that he or she has not received the SHOES FOR CREWS® that they paid for, phone or fax us and a credit will be immediately issued. No paperwork is necessary on your part. Over 25,000 companies nationwide use our guarantee rather than manager signoffs to make our payroll deduction plan a snap.

Returns & Credits

SHOES FOR CREWS® will accept returned footwear for any reason within 60 days of purchase or within 6 months for defects.

Shoe returns must be sent to our warehouse with the pre-authorized return form included with all shoe orders. When the shoes are received by us, SFC can either issue a credit (so the company can reimburse the employee's paycheck) or we can send a refund check directly to the employee. When you open your program, please advise us which method you prefer.

Please note: before a credit memo is applied against open invoices, SFC must be notified in writing as to which specific invoices are to be credited. Otherwise, the credit memo will remain open on the statement.

Terms & Conditions

• A 1.5% late fee will be applied to any overdue balance.
• The signature on a new account agreement obligates your company to pay any outstanding balance within 30 days.

Important Phone Numbers

When contacting SHOES FOR CREWS®, please have your account number ready.
• For Billing Information, call toll-free: 1-800-218-4770
• For Customer Service & Order Inquiry, call toll-free: 1-800-523-4448.

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We stand behind every shoe we sell. Should any employee have a slip and fall accident while wearing SHOES FOR CREWS®, we will reimburse your company up to $5,000 for each workers' compensation claim paid*. We offer this warranty because slips and falls rarely occur when wearing SHOES FOR CREWS®.

* Our warranty is available to qualifying companies with a Shoes For Crews corporate account.

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3.

Technical Support

 Reset your username and/or password to access your account. You’ll have the option to reset your username, password or both.

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We’d love to chat with you about our Corporate Safety Programs! Contact us to learn about our safety footwear programs and see if our programs are a good fit for your company.

Need to get in touch with one of our customer service reps for a general question or technical issue? Click below to get started! We're here to help!

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4.

Ordering

Everyone Can Order!

Everyone is welcome to order from us! You do not have to be a member of a special club. If you have a credit card, you can order! Just shop the site, put stuff in your cart, and we'll ask for your information when you checkout.

If you want to order with a check or money order, please click here to request a catalog with order form.

If your company has approved the SHOES FOR CREWS Payroll Deduction Plan, or if your company has a Billable Purchase Order account, you can order too! To order, please login with your username & password. If you don't have a username & password, please click here to register!


Personal Account:

Payments we accept:

credit card images

Credit Cards:

We accept the following major credit cards: Visa, MasterCard, American Express and Discover. Just shop the site, put stuff in your cart, and we'll ask for your credit card information when you checkout.

PayPalPaypal:

Shoes For Crews now accepts PayPal for retail personal purchases! Use your PayPal account to shop and pay online quickly and securely. Check out faster; no need to enter your payment details or billing and shipping info. Pay online with your PayPal balance, bank account, or credit card.


After Pay

AfterPay:

Shop now. Enjoy now. Pay later. 4 interest-free payments, every two weeks, at checkout

 After Pay Info Icons


check icon

Check or Money Order:

If you want to order with a check or money order, please click here to request a catalog with order form. Or, print a mail order form


Company Account:

Payroll Deduction:

If your company has approved the SHOES FOR CREWS Payroll Deduction Plan, you can order too!. To order, please login with your username & password. If you don't have a username & password, please click here to register! For more information about starting a Payroll Deduction Plan for slip-resistant footwear at your workplace, please visit our Payroll Deduction Plan information page or call 1-800-218-4770.

Billable Account/Direct Purchase Order Account:

If your company has a Billable Purchase Order account, you can order too!; To order, please login with your username & password. If you don't have a username & password, please click here to register! If your company is interested in opening a billable account, please contact us by phone at 1-877-NO-SLIPS (1-877-667-5477) or by email.

We do not accept C.O.D. orders.


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Company Account

Use this option if your company participates in the following:

  • Payroll Deduction Purchases
  • Billable Purchase Accounts

Personal Account

If your company does not have a billable corporate account or shoe purchase program with us, use this option to order from our retail catalog with a check or money order by mail.

5.

Shipping & Delivery

Once your order has shipped, you can keep track of its location here. You’ll need your Web Order Number, Invoice Number or Packing Slip Number handy to track your package.

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Shipping Options

Standard Shipping for Shoes: Commercial / Business Address

Shoe Shipping Rates

Shoe
Quantity

Delivery in
3-5 Business Days

Delivery in
2 Business Days

Next Business Day**

1 Pair

$7.98 / pair

$14.98 / pair

$20.98 / pair

2 Pairs

$6.48 / pair

$12.98 / pair

$18.98 / pair

3+ Pairs

$4.98 / pair

$10.98 / pair

$13.98 / pair

If shipping to Alaska or Hawaii, a $6 shipping surcharge will be added to total.
Learn more about our QUICKship Guarantee
NEW! QUICKship! Guarantee
Delivery in 3 Business Days or Shipping is Free!*
  • Orders shipping to commercial business addresses within the contiguous 48 United States can expect delivery by FedEx in 3 business days.
  • Orders placed before 3:00pm EST / 12:00pm PST will be processed and shipped the same day for delivery within 3 business days.
  • Business days are Monday through Friday, excluding holidays.
  • Learn more about our QUICKship! Guarantee

 

Standard Shipping for Shoes: Residential Address

Shoe Shipping Rates

Shoe
Quantity

Delivery in
3-5 Business Days

Delivery in
2 Business Days

Next Business Day**

1 Pair

$7.98 / pair

$14.98 / pair

$20.98 / pair

2 Pairs

$6.48 / pair

$12.98 / pair

$18.98 / pair

3+ Pairs

$4.98 / pair

$10.98 / pair

$13.98 / pair

If shipping to Alaska or Hawaii, a $6 shipping surcharge will be added to total.

Delivery in 3-5 Business Days

  • Customers can expect delivery by FedEx in 3 - 5 business days.
  • Orders are usually processed and shipped same day or the next business day.
  • Business days are Monday through Friday, excluding holidays.

 

 

Accessories

Quantity

Delivery in
3-5 Business Days

Delivery in
2 Business Days

Next Business Day**

1 - 2 Items

$2.98 / item

$6.98 / item

$13.98 / item

3+ Items

$1.98 / item

$5.98 / item

$9.98 / item

If shipping to Alaska or Hawaii, a $6 shipping surcharge will be added to total.
When accessories are purchased with shoes in the same order, the accessories ship for free.

Orders for accessories ship at lower rates than shoes. When purchased with shoes in the same order, the accessories ship for free.

 

APO / FPO / DPO

Orders sent to APO, FPO, or DPO addresses will ship via the US Postal Service. Please allow 4 to 6 weeks for delivery.

US Territories

Orders sent to US Territories will ship standard via the US Postal Service. Please allow 1 to 4 weeks for delivery.

International Orders

To ship an order to Canada, please visit shoesforcrews.ca. For orders in Europe, please visit sfceurope.com. For all other international orders outside of the continental U.S., please call our U.S. office at 800-523-4448 to check for availability and shipping prices.


We cannot ship to a P.O. Box.

* QUICKship! Guarantee applies to SFC's standard FedEx ground shipping only delivered to commercial business locations. QUICKShip Guarantee does not apply to Alaska and Hawaii. Shipping cost can be refunded if the delivery is not on time and you submit a shipping refund claim. Guarantee applies to SFC's standard ground shipping only delivered to business locations. Holidays observed by UPS or FedEx do not count as business days. Valid for shoe orders only placed via phone, shoesforcrews.com or submitted by electronic data interface (EDI). The starting order date for EDI orders is the day the order data is transmitted and received by us. Order must be placed by 12:00 PM PST / 3:00 PM EST to receive delivery 3 business days later. Delivery to business addresses only within the 48 contiguous United States. Companies that do not use SFC's standard parcel delivery service and instead use their own freight accounts or carriers do not qualify for this guarantee. If your delivery is late, you must submit the shipping refund request claim form to receive a refund. Orders delivered more than 30 days ago are no longer eligible for a shipping refund.

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Shipping Options

Standard Shipping for Shoes: Commercial / Business Address

Shoe Shipping Rates

Shoe
Quantity

Delivery in
3-5 Business Days

Delivery in
2 Business Days

Next Business Day**

1 Pair

$7.98 / pair

$14.98 / pair

$20.98 / pair

2 Pairs

$6.48 / pair

$12.98 / pair

$18.98 / pair

3+ Pairs

$4.98 / pair

$10.98 / pair

$13.98 / pair

If shipping to Alaska or Hawaii, a $6 shipping surcharge will be added to total.

NEW! QUICKship! Guarantee
Delivery in 3 Business Days or Shipping is Free!*
  • Orders shipping to commercial business addresses within the contiguous 48 United States can expect delivery by FedEx in 3 business days.
  • Orders placed before 3:00pm EST / 12:00pm PST will be processed and shipped the same day for delivery within 3 business days.
  • Business days are Monday through Friday, excluding holidays.
  • Learn more about our QUICKship! Guarantee

 

Standard Shipping for Shoes: Residential Address

Shoe Shipping Rates

Shoe
Quantity

Delivery in
3-5 Business Days

Delivery in
2 Business Days

Next Business Day**

1 Pair

$7.98 / pair

$14.98 / pair

$20.98 / pair

2 Pairs

$6.48 / pair

$12.98 / pair

$18.98 / pair

3+ Pairs

$4.98 / pair

$10.98 / pair

$13.98 / pair

If shipping to Alaska or Hawaii, a $6 shipping surcharge will be added to total.

Delivery in 3-5 Business Days

  • Customers can expect delivery by FedEx in 3 - 5 business days.
  • Orders are usually processed and shipped same day or the next business day.
  • Business days are Monday through Friday, excluding holidays.

 

 

Accessories

Quantity

Delivery in
3-5 Business Days

Delivery in
2 Business Days

Next Business Day**

1 - 2 Items

$2.98 / item

$6.98 / item

$13.98 / item

3+ Items

$1.98 / item

$5.98 / item

$9.98 / item

If shipping to Alaska or Hawaii, a $6 shipping surcharge will be added to total.
When accessories are purchased with shoes in the same order, the accessories ship for free.

Orders for accessories ship at lower rates than shoes. When purchased with shoes in the same order, the accessories ship for free.

 

APO / FPO / DPO

Orders sent to APO, FPO, or DPO addresses will ship via the US Postal Service. Please allow 4 to 6 weeks for delivery.

US Territories

Orders sent to US Territories will ship standard via the US Postal Service. Please allow 1 to 4 weeks for delivery.

International Orders

To ship an order to Canada, please visit shoesforcrews.ca. For orders in Europe, please visit sfceurope.com. For all other international orders outside of the continental U.S., please call our U.S. office at 800-523-4448 to check for availability and shipping prices.


We cannot ship to a P.O. Box.

* QUICKship! Guarantee applies to SFC's standard FedEx ground shipping only delivered to commercial business locations. COVID-19 UPDATE: Due to potential disruptions in some regions due to COVID-19 and our logistics partners taking the necessary precautions to protect their facilities and our customers, there might be minor delays in order fulfillment. As a result, we have temporarily suspended our QuickShip Guarantee program. We continue to work to service our customers through these difficult times and deliver our industry leading safety footwear directly to your door. QUICKShip Guarantee does not apply to Alaska and Hawaii. Shipping cost can be refunded if the delivery is not on time and you submit a shipping refund claim. Guarantee applies to SFC's standard ground shipping only delivered to business locations. Holidays observed by UPS or FedEx do not count as business days. Valid for shoe orders only placed via phone, shoesforcrews.com or submitted by electronic data interface (EDI). The starting order date for EDI orders is the day the order data is transmitted and received by us. Order must be placed by 12:00 PM PST / 3:00 PM EST to receive delivery 3 business days later. Delivery to business addresses only within the 48 contiguous United States. Companies that do not use SFC's standard parcel delivery service and instead use their own freight accounts or carriers do not qualify for this guarantee. If your delivery is late, you must submit the shipping refund request claim form to receive a refund. Orders delivered more than 30 days ago are no longer eligible for a shipping refund.

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6.

Return & Exchanges

Return or exchange your shoes with our E-Z Returns and Fast Last Exchange options. Try your new shoes on, wear them to work and put them to the test. If you are not 100% satisfied for any reason, simply return or exchange your shoes within 30 days of your original purchase with our easy 4 step return/exchange process.

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30 day Satisfaction Guarantee 

Get the right fit!

you have up to 30 days from your original purchase date to exchange your shoes for free!

*Excludes accessories and PPE 

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7.

Connect & Shop

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Country: United States

Privacy Policy

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TM & © 2021 Shoes For Crews, LLC. ALL RIGHTS RESERVED.

Country: United States

Privacy Policy