We'll ship your new replacement pair of Shoes for Crews before the returned pair is received back at our warehouse. We will provide you with a FedEx Tracking Number to ship your Shoes for Crews item(s) back to us. Once we see that your shoes are in transit, we will ship out your replacement pair! It's that easy!
Please enter the invoice number for the original order containing the item you wish to exchange and the zip code for the shipping address on that invoice.
*Refunds are subject to a restocking fee and do not include any original shipping cost. Our standard restocking fee is $6.95.
Due to potential disruptions in some regions due to COVID-19 and our logistics partners taking the necessary precautions to protect their facilities and our customers, there might be minor delays in order fulfillment. As a result, we have temporarily suspended our QuickShip Guarantee program. We continue to work to service our customers through these difficult times and deliver our industry leading safety footwear directly to your door.
Our Las Vegas and Orlando retail stores are open with limited capacity per governmental guidelines.